Last Updated: March 7, 2026
Welcome to Shoppy.com.bd. By accessing, browsing, or purchasing products from our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.
1. General
Shoppy.com.bd is an online e-commerce platform that offers various products to customers across Bangladesh.
By using our website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or change these Terms & Conditions at any time. Any updates will be posted on this page with the revised effective date.
2. Products & Availability
Shoppy.com.bd strives to ensure that all product information, descriptions, specifications, and images displayed on the website are accurate.
However, minor differences may occur due to:
- Screen resolution differences
- Lighting conditions during product photography
- Manufacturer updates or packaging changes
We reserve the right to:
- Update product information at any time
- Modify product availability
- Remove products from the website without prior notice.
3. Pricing Policy
All product prices listed on Shoppy.com.bd are displayed in Bangladeshi Taka (BDT) unless stated otherwise.
While we aim to maintain accurate pricing, errors may occasionally occur. In such cases, we reserve the right to:
- Correct pricing errors
- Cancel orders placed with incorrect pricing
- Notify customers before processing affected orders.
Prices may change without prior notice.
4. Orders & Order Confirmation
When you place an order on Shoppy.com.bd, the order will first be reviewed and confirmed by our team.
Shoppy.com.bd reserves the right to cancel or refuse any order if:
- The product is out of stock
- There is a pricing or listing error
- Fraudulent or suspicious activity is detected
- Delivery to the specified location is not possible
Customers must provide accurate contact and delivery information to ensure successful order processing.
5. Payment Methods
We may offer the following payment options:
- Cash on Delivery (COD)
- Online payments via supported gateways such as bKash, Nagad, Rocket, or Debit/Credit Cards
All payments must be completed according to the selected payment method before order fulfillment.
Shoppy.com.bd does not store sensitive payment information such as card details.
6. Delivery Policy
We aim to deliver products within the following estimated timeframe:
Dhaka City: 1–3 business days
Outside Dhaka: 3–7 business days
Delivery times may vary due to:
- Courier service availability
- Weather conditions
- Public holidays
- Unforeseen logistics issues
Customers are responsible for providing accurate delivery addresses. Incorrect information may cause delays or additional delivery charges.
Delivery charges may vary depending on location and product type.
7. Return & Refund Policy
Customers may request a return if the product received is:
- Damaged
- Defective
- Incorrect (different from the ordered item)
Return Request Period
Return requests must be submitted within 7 days of receiving the product.
Return Conditions
To qualify for a return:
- The product must be unused
- The product must be in original packaging
- All accessories, manuals, and tags must be included
Non-Returnable Cases
Returns will not be accepted if:
- The product is damaged due to misuse
- The product shows signs of use
- The product is returned without original packaging
Refund Process
Once the returned item is received and inspected, approved refunds will be processed within 5–7 business days using the original payment method.
8. Prohibited Use
Users agree not to use the website for:
- Illegal activities
- Fraudulent transactions
- Providing false information
- Attempting to gain unauthorized access to the website systems
- Abusive or harmful behavior toward the platform
Violation of these rules may result in:
- Order cancellation
- Account suspension
- Legal action if necessary.
9. Intellectual Property
All content on Shoppy.com.bd, including:
- Text
- Images
- Graphics
- Logos
- Product listings
- Website design
is the property of Shoppy.com.bd and is protected under copyright and intellectual property laws.
No content from this website may be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
Shoppy.com.bd strives to provide accurate product information and reliable services. However, we will not be held responsible for:
- Temporary website interruptions
- Errors in product descriptions or pricing
- Delivery delays caused by third-party courier services
- Indirect or consequential damages resulting from the use of our website
11. Privacy
By using our website, you agree that we may collect and use your information in accordance with our Privacy Policy.
Customer information will be used only for:
- Order processing
- Delivery
- Customer support
- Service improvement
We do not sell or share personal customer data with unauthorized third parties.
12. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: [email protected]
Phone: +8801804-618150
Website: https://shoppy.com.bd