Last Updated: March 7, 2026
Welcome to Shoppy.com.bd (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or communicate with us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our website.
Personal Information
When you place an order or contact us, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping address
- Billing details (if applicable)
This information is necessary to process and deliver your orders.
Non-Personal Information
When you visit our website, we may automatically collect certain information including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
This information helps us understand how users interact with our website and allows us to improve our services.
2. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Facebook Pixel
We may use Facebook Pixel to measure the effectiveness of our advertising campaigns and show relevant ads to users who are interested in our products. The information collected through this tool is anonymous to us but may be processed by Meta in accordance with their data policy.
Google Analytics
We may use Google Analytics to monitor and analyze website traffic and user behavior. This helps us understand how visitors use our website and improve our services.
You can disable cookies through your browser settings if you prefer not to allow tracking.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and confirming your orders
- Arranging delivery of products to your address
- Communicating with you regarding your order or inquiries
- Providing customer support
- Improving our website and services
- Sending promotional offers, updates, or newsletters (if you subscribe)
- Preventing fraudulent transactions and ensuring security
4. Payment Information
We support secure payment methods commonly used in Bangladesh, including:
- bKash
- Nagad
- Rocket
- Upay
- Cash on Delivery (if available)
We do not collect or store your personal PINs, passwords, or sensitive financial information related to these services.
Payments are processed through secure payment providers.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share necessary information with trusted service providers in order to operate our business, including:
Delivery Partners
To deliver products to your address.
Payment Providers
To process secure payments.
Marketing & Analytics Providers
Such as Meta (Facebook) and Google for analytics and advertising purposes.
These partners are only allowed to use your information for services performed on our behalf.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We recommend reviewing the privacy policies of any external websites you visit.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data (where applicable)
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the Last Updated date will be revised accordingly.
We encourage users to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: [email protected]
Phone: +8801804-618150
Website: https://shoppy.com.bd